Although we will always do our best to help you and give you whatever support you may need, there may be times that you need very specific support or there is someone who can offer the help you need more effectively. The contact information included below covers a range of situations in which you may need specific help or support. If you feel that none of these organisations meet your needs, your personal advisor will work to find the organisation who can.
Cumbrian Credit Unions:
Credit Union | Website | Telephone Number |
Carlisle and District Credit Union | https://www.carlislecu.com/ | 01228 594007 |
Eden and South Lakeland Credit Union | https://www.edensouthlakeland.com/ | 01768 890065 |
Affinity ( West Cumbria) | https://www.affinitycu.co.uk/ | 01900 65723 |
Whitehaven and Egremont Credit Union | https://wedcu.co.uk/ | 01946 66755 |
Barrow and District | https://www.barrowdistrictcu.co.uk/ | 01229 870110 |
Help with understanding debt and debt management:
- Debt advice: www.mymoneysteps.org
- Debt management support: www.nationaldebtline.org
- Getting help with gambling: www.gamcare.org.uk
- Information on stopping loan sharks: www.direct.gov.uk/stoploansharks
- Information on identifying and avoiding scams: www.getsafeonline.org and www.google.co.uk/goodtoknow
- Reporting scams: www.actionfraud.police.uk
Citizens Advice Bureau: Citizens Advice Bureaus provide free, confidential, impartial and independent advice for local people on their rights and responsibilities. Citizens Advice is a service you can access if you need an independent source of advice and support. Citizens Advice Bureaus are available across Cumbria in the following locations:
Credit Union | Website | Telephone Number |
Allerdale | www.citizensadviceallerdale.org.uk | 01900 604735 |
Barrow | www.barrowcitizensadvice.org.uk | 03444 88 96 24 |
Carlisle and Eden | www.cac-e.org.uk/ | 03300 563 037 |
Copeland | www.citizensadvicecopeland.org.uk | 01946 693321 |
South Lakes | www.southlakescab.org.uk | 03444 111444 |
- Budget planners and loan calculators: www.moneyadviceservice.org.uk
- General money information: www.moneysavingexpert.com
- Targeted money advice for young people: www.barclayslifeskills.com/
- Finding a place to live: http://www.cumbriachoice.org.uk/Data/ASPPages/1/37.aspx
- Finding a room to rent in a shared house: https://www.spareroom.co.uk/
- Homelessness support:
www.homeless.org.uk
www.shelter.org.uk
https://legacy.westmorlandandfurness.gov.uk/yphousing/ - Things to consider when starting to rent: https://www.gov.uk/government/publications/how-to-rent
- Comparing energy tariffs: www.goenergyshopping.co.uk
- Advice for setting up bills and dealing with common household problems: https://www.themix.org.uk/housing
- Westmorland and Furness Apprenticeships
- Find reviews of different organisation's apprenticeships: https://www.ratemyapprenticeship.co.uk/
- 'How to' support and tips for developing your university application: https://www.ucas.com/undergraduate/applying-university/individual-needs/ucas-undergraduate-support-care-leavers
- Finding out what support different universities offer for Care Leavers: https://propel.org.uk/search/
- Employability skills and careers' advice: https://nationalcareersservice.direct.gov.uk
- Information on different elements of work and study: https://www.themix.org.uk/work-and-study
- Finding volunteering opportunities available throughout Cumbria: www.cumbriacvs.org.uk and www.do-it.org
- Gap year opportunities and experiences: www.yearoutgroup.org
- DWP and Job Centre Single Point of Contacts:
Office | Contact Name | Contact Number |
Kendal | Ann | 01539 797050 |
Barrow | Gill | 01229 893336 |
Carlisle | Sue
Richard (Deputy) | 01228 605091
01228 605073 |
Penrith | Sue | 01768 242860 |
Whitehaven | Richard | 01946 854069 |
Workington | Debbie
Jacquie | 01900 608834
01900 608869 |
- Information on alternatives to university: www.notgoingtouni.co.uk
- Support for starting your own business: www.cumbriachamber.co.uk/business-support and www.cumbriagrowthhub.co.uk
- Getting help to understand your pay and workplace rights: www.worksmart.org.uk
Food Bank | Contact Information |
Carlisle | https://www.carlislefoodbank.org.uk/need-help/#contact / 07512552449 |
Alston | alstonfoodbank@gmail.com / 07947891102 |
Appleby | upperedenfoodbank@gmail.com / 07596 690902 |
Barrow | https://barrow.foodbank.org.uk/locations/ / 01229 343436 |
Millom | https://barrow.foodbank.org.uk/locations/ / 01229 343436 |
Kendal | http://www.kingsfoodbank.org.uk/contact-us/ |
Windermere | https://windermeredistrict.foodbank.org.uk/ 01539 422569 |
Wigton | https://www.thefoodbank.org.uk/contact and 01900 823854 or 07502 311452 |
Workington | https://www.thefoodbank.org.uk/contact and 01900 823854 or 07502 311452 |
Maryport | https://www.thefoodbank.org.uk/contact and 01900 823854 or 07502 311452 |
Egremont | https://www.thefoodbank.org.uk/contact and 01900 823854 or 07502 311452 |
Cockermouth | https://www.thefoodbank.org.uk/contact and 01900 823854 or 07502 311452 |
Whitehaven | https://www.thefoodbank.org.uk/contact and 01900 823854 or 07502 311452 |
- Cumbria Partnership Foundation NHS Trust's First Step Service: https://www.cumbriapartnership.nhs.uk/our-services/mental-health/our-mental-health-services/first-step
- Mind Counselling Service: http://www.mindincumbria.org.uk/default.aspx
- Promoting Autonomy and Change Therapy Service (Carlisle based): https://pactherapy.org/
- Online Counselling for those under 18: https://www.kooth.com/
- Online Counselling for those over the age of 18: https://www.qwell.io/
- Counselling support for Men: https://www.thecalmzone.net/
- Managing your relationship with alcohol: www.drinkaware.co.uk
- Understanding Drugs: www.talktofrank.com
- Local support for Drugs and Alcohol:
Cumbia Drug and Alcohol Advisory Services: https://cadas.co.uk/
- Domestic abuse support in Cumbria: https://legacy.westmorlandandfurness.gov.uk/communitysafety/DomesticViolence/default.asp
- Safety Net UK: http://safetynet.site/
- Victim Support: https://www.victimsupport.org.uk/
- Samaritans: https://www.samaritans.org/
- National Youth Advocacy Service: https://www.nyas.net/
- Self-Harm Awareness for All: https://safa-selfharm.com/
- Beat Eating Disorders: https://www.beateatingdisorders.org.uk/